Privacy Policy
Effective Date: April 17, 2026
HopInHome (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website. This policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Economic Area (EEA) and relevant data protection laws in the United Arab Emirates (UAE).
1. Information We Collect
Information You Provide
We collect personal data that you voluntarily provide when interacting with our website. This includes your email address when you join the waitlist, submit a form, or agree to receive emails from us.
Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies and analytics tools.
- IP address (anonymized where possible)
- Browser type and version
- Device type
- Pages visited and interactions
- Referring URLs
2. How We Use Your Information
We use your personal data only for specific and legitimate purposes.
- To manage and maintain the waitlist
- To send updates, announcements, and relevant information if you have opted in
- To improve website performance and user experience
- To monitor usage through analytics tools
We do not use your data for automated decision-making or profiling.
3. Legal Basis for Processing
For Users in the EEA
We process your personal data based on your consent when you accept this Privacy Policy and opt in to receive emails. We may also rely on legitimate interest to improve and maintain our website.
For Users in the UAE
We process personal data in accordance with applicable UAE data protection laws based on your clear consent and our legitimate business purposes, such as improving our services and communicating updates.
4. Email Communications
If you choose to opt in, you may receive emails about HopInHome updates and relevant information. We maintain a strict no spam policy. You can unsubscribe at any time by using the unsubscribe link included in every email.
5. Cookies and Analytics
We use Google Analytics 4 to understand how visitors interact with our website. This may include data such as page views, interactions, device and browser information, and approximate geographic location.
Cookie Consent
For users in the EEA, non-essential cookies, including analytics cookies, are only used after you provide consent. You can manage or withdraw your consent at any time through your browser settings or cookie banner.
6. Data Sharing and Transfers
We do not sell, trade, or rent your personal data. We may share your data with trusted third-party service providers only when necessary to operate our website.
- Analytics providers such as Google
Your data may be processed outside your country, including in jurisdictions that may not provide the same level of data protection. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.
7. Data Retention
We retain your email address only as long as necessary for the purposes described in this policy or until you unsubscribe or request deletion.
8. Your Rights
For Users in the EEA
You have rights under the GDPR regarding your personal data.
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Restrict or object to processing
- Request data portability
You also have the right to lodge a complaint with your local data protection authority.
For Users in the UAE
You have rights under applicable UAE data protection laws, which may include access to your personal data, the ability to request correction or deletion, and the right to withdraw consent.
To exercise your rights, contact us at the email address provided below.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure.
10. Third-Party Services
We may rely on third-party services to operate our website and analyze usage. These providers are required to process your data securely and only for specified purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Information
If you have any questions about this Privacy Policy or your personal data, you can contact us at: hello@hopinhome.com
13. Consent
By using this website and submitting your information, you confirm that you have read and agree to this Privacy Policy, consent to the collection and use of your data as described, and agree to receive emails if you have opted in.
